Effective Date: October 20, 2025
Last Updated: October 20, 2025
1. Introduction
Welcome to the C20 South Africa Summit 2025 mobile application (the “App”), developed and managed by the Civil 20 (C20) South Africa Secretariat (“we,” “our,” or “us”).
This Privacy Policy explains how we collect, use, and protect information when you use our App.
By using the App, you agree to this Privacy Policy. If you do not agree, please discontinue use of the App.
2. Information We Collect
We are committed to transparency and minimal data collection. The App may collect the following information:
a. Information You Provide Directly
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Profile or registration details: If you sign up or create a user profile, we may collect your name, email address, and affiliation (e.g., organisation or country).
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Feedback or support messages: When you contact us, we collect your message and contact details to respond.
b. Automatically Collected Information
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Usage data: Information about how you interact with the App (e.g., pages viewed, buttons clicked).
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Device data: Non-personal data such as device type, operating system, and version, used to improve performance.
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Analytics: We may use anonymised analytics tools (e.g., Google Analytics for Firebase) to understand app usage and improve user experience.
c. Location Data
The App does not collect precise GPS or background location data.
However, limited location information may be inferred (e.g., region or country) through analytics tools to improve relevance.
3. How We Use Your Information
We use collected information only for purposes that support the C20 South Africa Summit, including:
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Delivering event information, updates, and notifications;
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Improving app functionality and content relevance;
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Responding to your queries and feedback;
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Sending essential updates or notifications related to the Summit.
We do not sell or rent your personal information.
4. Sharing of Information
We may share limited information only in the following situations:
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With service providers: To help us operate and maintain the App (e.g., hosting, analytics). These partners are bound by confidentiality agreements.
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As required by law: If necessary to comply with legal obligations or government requests.
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Within the C20 South Africa Secretariat network: To coordinate communication and logistics for the Summit.
We do not share data with advertisers or unrelated third parties.
5. Ads and Commercial Content
The C20 South Africa Summit 2025 app does not contain ads or third-party advertising.
Any in-app content promoting C20 events or partners is for informational and non-commercial purposes.
6. Data Retention
We retain your information only as long as necessary for the purposes described above.
After the Summit concludes, data may be anonymised or securely deleted unless required for record-keeping or reporting purposes.
7. Your Privacy Rights
Depending on your location, you may have rights to:
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Access, correct, or delete your personal information;
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Withdraw consent for data processing;
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Request information about how your data is handled.
To exercise these rights, contact us at:
📧 info@c20southafrica.org
8. Data Security
We use appropriate technical and organisational measures to protect your information from unauthorised access, alteration, or destruction.
However, please note that no method of digital storage or transmission is completely secure.
9. Children’s Privacy
Our App is intended for general audiences and does not target children under 13.
We do not knowingly collect personal information from children. If we learn that a child’s data has been collected inadvertently, we will delete it promptly.
10. External Links
The App may contain links to official C20 or partner websites.
We are not responsible for the content or privacy practices of those external sites. Please review their privacy policies before providing personal information.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted here with a new “Last Updated” date.
Continued use of the App after updates means you accept the revised policy.
12. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy, please contact us at: